Every system, watched over.
SITS — Solution Informatique Technologique Soteria — is a new IT company built on one idea: your business shouldn't have to think about its technology. We do that part.
Full-stack IT support, under one number.
From daily support to the systems that keep your business secure and connected — here's where most of our work falls, though it's rarely limited to a list.
Security & Compliance
Cybersecurity, cloud security, and IT auditing to keep your business protected and compliant.
Learn more →Identity & Access
Identity and user management, Active Directory, and access control done right.
Learn more →Infrastructure & Networks
Domain management, DNS, networking, and the systems that keep everything connected.
Learn more →Support & Maintenance
Troubleshooting, hardware, printers, and the day-to-day issues that need a fast fix.
Learn more →Communications
VoIP and unified communications set up and managed so your team stays connected.
Learn more →Web & Digital
Website creation and the digital presence that represents your business online.
Learn more →Don't see what you need? If it runs on a network, we probably handle it — get in touch and ask.
Named for safety, on purpose.
In Greek, Soteria means safety and deliverance from harm. That's not a marketing flourish — it's the standard we're holding ourselves to from day one.
SITS was founded to give small and growing businesses the kind of IT support that's usually reserved for companies with a full internal team: someone who answers the phone, understands the whole stack, and treats your systems like they matter.
We're new, and we're building this company one client relationship at a time — which means you get direct attention, not a ticket queue.
Simple, because your day already isn't.
You call
Tell us what's broken, slow, or worrying you. No ticket portal, no phone tree — just a conversation.
We diagnose
We look at what's actually going on, remotely or on-site, and tell you plainly what it will take to fix.
We fix it
Repairs, setup, or ongoing management — handled, with a clear explanation of what changed.
We keep watching
For clients on ongoing support, we stay ahead of problems instead of waiting for the next call.
Let's fix what's not working.
Whether it's one machine or your whole network, call and describe the problem — we'll take it from there.
Protection that doesn't wait for a breach.
From daily threat protection to formal audits, we keep your business secure and give you a clear picture of where you stand.
What's included — Security & Compliance
A starting point, not a limit — if your situation doesn't fit neatly into one of these, call and we'll figure it out together.
Cybersecurity
Endpoint protection, threat monitoring, and firewall configuration to keep attackers out.
Cloud Security
Securing your cloud platforms and SaaS environments against misconfiguration and unauthorized access.
IT Auditing
A clear-eyed review of your systems — what's exposed, what's outdated, and what to fix first.
Backup & Recovery
Backup strategy and disaster recovery planning so an incident doesn't become a catastrophe.
Patch Management
Keeping systems and software current against known vulnerabilities.
Security Awareness
Practical guidance to reduce the human-error risks that cause most breaches.
Other areas we cover
Let's talk about this.
Call and describe what's going on — we'll tell you plainly what it takes to fix or set up right.
The right people, the right access, nothing left open.
We manage who can get into what — so access is easy for the right people and closed to everyone else.
What's included — Identity & Access
A starting point, not a limit — if your situation doesn't fit neatly into one of these, call and we'll figure it out together.
Identity Management
Centralizing user identities across your systems instead of scattered logins.
Active Directory
Setup, structure, and ongoing management of your directory environment.
User Provisioning
Clean onboarding and offboarding, so access starts and ends when it should.
Access Control
Role-based permissions that match what each person actually needs.
Single Sign-On
Streamlined, secure login across the apps your team uses every day.
Password & MFA
Multi-factor authentication and password policies that hold up under pressure.
Other areas we cover
Let's talk about this.
Call and describe what's going on — we'll tell you plainly what it takes to fix or set up right.
The systems underneath everything else.
Domains, DNS, networks, and servers — set up correctly and kept that way, so the rest of your business can run on top of them.
What's included — Infrastructure & Networks
A starting point, not a limit — if your situation doesn't fit neatly into one of these, call and we'll figure it out together.
Domain Management
Registration, renewals, and records managed so nothing lapses unexpectedly.
DNS Management
Configuration and troubleshooting to keep your domains resolving correctly.
Network Setup
Wired and wireless network design and installation for offices of any size.
Cloud Infrastructure
Setup and management of the cloud environments your business runs on.
Server Management
On-premise or cloud servers, configured, monitored, and maintained.
Wi-Fi & Connectivity
Coverage and performance tuning so dead zones and drops aren't your problem.
Other areas we cover
Let's talk about this.
Call and describe what's going on — we'll tell you plainly what it takes to fix or set up right.
Fast fixes for the problems that stop your day.
From a jammed printer to a machine that won't boot — we diagnose it, explain it plainly, and fix it.
What's included — Support & Maintenance
A starting point, not a limit — if your situation doesn't fit neatly into one of these, call and we'll figure it out together.
Troubleshooting
Fast diagnosis and repair for the everyday problems that bring work to a halt.
Hardware Support
Computers, peripherals, and equipment kept in working order.
Printer Setup & Repair
Configuration, drivers, and network printing — and the fixes that actually stick.
Remote Support
Quick resolution over a remote session, without waiting on a site visit.
On-Site Support
Hands-on help when a problem needs someone physically there.
Preventive Maintenance
Routine checkups that catch small problems before they become outages.
Other areas we cover
Let's talk about this.
Call and describe what's going on — we'll tell you plainly what it takes to fix or set up right.
Every call, message, and meeting, working as one system.
We set up and manage the tools your team uses to actually talk to each other and to your clients.
What's included — Communications
A starting point, not a limit — if your situation doesn't fit neatly into one of these, call and we'll figure it out together.
VoIP
Voice-over-IP phone systems set up and managed for reliability and call quality.
Unified Communications
Calls, messaging, and video brought together in a single connected platform.
Video Conferencing
Setup and support for the meeting platforms your team relies on.
Email Systems
Hosting, migration, and ongoing management of business email.
Mobile Integration
Connecting phones and devices to your communications platform.
Call Routing
Extensions, queues, and auto-attendants configured to match how your team works.
Other areas we cover
Let's talk about this.
Call and describe what's going on — we'll tell you plainly what it takes to fix or set up right.
A digital presence that actually represents you.
We build and maintain the websites businesses rely on to be found, trusted, and contacted.
What's included — Web & Digital
A starting point, not a limit — if your situation doesn't fit neatly into one of these, call and we'll figure it out together.
Website Creation
Custom-built websites designed and developed for small and growing businesses.
Website Maintenance
Ongoing updates, fixes, and monitoring so your site keeps working, quietly.
Hosting Setup
Reliable, secure hosting configured correctly from the start.
Domain & Email Alignment
Tying your website, domain, and email together into one coherent presence.
Basic SEO Setup
Foundational visibility improvements so people can actually find you.
Ongoing Digital Support
Small changes and updates handled without a whole project every time.
Other areas we cover
Let's talk about this.
Call and describe what's going on — we'll tell you plainly what it takes to fix or set up right.